Are you capturing all your drive's potential
Let's Compare
Across all brands the national average percentage for each of the services have been entered below along with the average net revenue for each of those services sold. Now your prices may be a little lower or higher, what's important is the number of each service your store is selling each day and the percentage on the overall customer pay repair orders.
Each day, "X" number of vehicles pass through your service drive. A percentage of these vehicles will require services such as alignments, batteries, brakes, cabin air filters, engine air filters, tires, and wiper blades. By conducting a thorough multipoint inspection, your technicians identify the necessary services, and the success of the store hinges on how effectively the advisors present and create value for these services.
MPI Revenue Assessment Calculator
Instructions: Enter the average of customer pay repair orders your store writes each month. (An average over 90 days range is recommended) Then enter the average number of each of the services you sell for a month. As you enter them you will see you penetration number and how it compares to the national average. The green column provides you with the potential additional revenue available if you captured the average number for each service.
The Impact Training Series Curriculum
The Impact Training Series provides users with a detailed overview of each service, boosting advisors' confidence in presenting its advantages. It covers common questions and objections for each service, along with suggested phrases. Advisors can enhance their presentation skills by using the video assessment feature with simulations. As they emphasize the value of each service, sales increase, resulting in enhanced CPRO growth.
Below are the course topics in the Impact Training Series - (click the video to see short sample)
Tires
13%
13% of the tires that cross your drive need to be replaced or will in the near future.
Alignments
30%
30% are in need of an alignment. Some of these show visible signs, some not.
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Batteries
14%
14% are in need of an replacement or are operated in a diminished capacity
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Cabin Air Filters
25%
25% are in need of an replacement or are reducing air flow and not filtering at peak capabilities
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Brake Service
10%
25% are in need of an replacement or are reducing air flow and not filtering at peak capabilities
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Wiper Blades
25%
25% are in need of an replacement due to being cracked, torn, or dry rotted.
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Video Practice and Rehearsing
Using the exclusive video assessment feature of Simply Smart, your advisors can practice and hone their skills in presenting and tackling customer questions or objections.
This user-friendly and effective tool boosts the advisors confidence and expertise on their own schedule. Moreover, your managers can offer feedback and suggestions to keep each advisor engaged remotely.
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"Tell me and I will forget, teach me and I may remember, involve me and I will learn"
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- Benjamin Franklin
R.O.I. Tracking
As the saying goes, it is hard to manage something you don't measure.
The Simply Smart Impact Training series makes it easy to track the financial impact of training via our integrated ROI worksheet.​
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You determine your baseline for the topic you want to focus on and then each week with one click of your mouse simply enter that week's sales number. These numbers can be easily viewed right from your dashboard.
The Simply Smart -
Impact Training Series
Ready to find out more?
To schedule a no-obligation phone consultation simply call Tim or Mark to have a conversation about how you are doing business today, and how you want to do business going forward.
Tim Marvel 214-801-0903
Mark Herold 832-860-8767
Email: info@simplysmarttraining.net